Claim Assistance

Hundreds of happy customers entrusted us with filing their insurance claims and repairing their homes correctly.

File a Claim

Empire Renovation will represent you, working step by step with your insurance company through the whole process of your roof restoration, without any headaches or unnecessary time and money spent on your behalf.

File a Claim

The Insurance Team’s Claim Process:

Property Inspection

We inspect the property for all damage caused by the hurricane wind or hail storms, and put it in writing.

Document the Damage

All damage to the property is digitally photograph so as to document everything for you to file a successful claim.

Diagram and measure

Our specialist will diagram the property, and then proceed to measure everything to the inch to insure the proper amount of material will be calculated and used to bring your property to a pre-storm condition and better.

Prepare Computerized Itemized Estimate

After “digital” documentation and measurements have been done, we will prepare a multiple page of itemized estimates of repairs which will be presented to the insurance company. This estimate will list in detail all of the material and labor needed to repair your property and will list of all descriptions and unit cost.
We use the same computer software (Xactimate) that most major insurance companies use. This keeps us on the same page as your insurance company and it makes it easier for them to say yes to a full and fair settlement for you.

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Meet the Adjuster on the Property

Armed with all of our documentation and our estimates, we stand willing and ready to meet the insurance adjustor on the property to review all the damage.
Some property owners initially want to try to handle the claim themselves, but soon realized they do not have the time or experience to do this properly. Ask yourself, would you go to court without a lawyer?

Communication with the Insurance Company

Throughout the entire claims process, we stay in constant communication with your insurance company.
We submit all of the documents to the Insurance Company for you, and handle all of the communication from requesting a claim number to submitting the final certified invoice. All of this service, is provided to you for FREE

Perform the Repairs

After closing out the claim, we will perform the repairs and only those repairs to the property that you have agreed for us to do according to the approved insurance estimate.

Submit certified invoice

During the course of the work, we may discuss some hidden site conditions, such as rotten decking. When we find or run across these situations, we will submit an itemized supplement with documentation to the insurance company for you, so you will be paid for these extra costs.
At the completion of the job, we will submit a certified invoice to the insurance company in order for you to receive your full settlement.We do not ask for any money up front, and will only accept money when you are paid by the Insurance Company.